Privacy Policy

At Wellington Roofing, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Property address
• Details about your roofing project or enquiry
• Any additional information you voluntarily provide through our contact forms or communications

We may also collect non-personal information such as browser type, IP address, and website usage data to improve our services.

2. How We Use Your Information

Your information is used to:

• Respond to enquiries and provide quotes
• Deliver roofing services and manage projects
• Communicate with you regarding appointments or updates
• Improve our website, services, and customer experience
• Comply with legal obligations

We only use your information for purposes that are relevant to our business operations.

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

• Trusted contractors or service providers assisting with your project
• Third-party tools (e.g., email platforms, CRM systems) used to manage communication
• Authorities if required by law

All third parties are expected to handle your data securely and in accordance with privacy regulations.

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. This includes secure systems, restricted access, and data protection practices.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyse traffic and user behaviour
• Enhance your browsing experience

You can choose to disable cookies through your browser settings.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request corrections to your information

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.